Frequently Asked Questions
Your guide to shopping with Kawa Club
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your garments sustainably made?
At Kawa Club, we prioritize ethical manufacturing. Our collections use organic cotton and recycled materials wherever possible, and we partner exclusively with fair-trade certified factories.
Can I change or cancel my order after it's placed?
Because we process orders quickly to ensure fast delivery, changes can only be made within 60 minutes of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.